The future of HR is intelligent and AI is at the forefront of this transformation. By leveraging AI capabilities within SAP SuccessFactors, HR leaders can unlock a new era of HR practices, optimize processes, and empower their workforce. In this third and final installment of our AI and HR series, we examine the specific SAP SuccessFactors modules and capabilities that can best be combined with AI to yield optimal results. The ‘2024 HR Trends—The Year of AI’ report lists over 30 such modules and capabilities.
Our AR Smart Ideas experts consider all of them and explore the top 10 key functionalities where AI and SuccessFactors join forces to deliver strategic benefits for your organization.
- Building a Future-Ready Workforce with Talent Intelligence through Learning, Recruiting, and Opportunity Marketplace
SAP SuccessFactors enables organizations to identify skill gaps, predict future needs, and personalize learning paths using AI-powered talent intelligence. HR leaders can drive the implementation of a skills-based learning strategy with AI recommendations. Partner with business leaders to identify critical skills for future success.
- Unbiased Hiring and Inclusive Growth through Recruiting and Opportunity Marketplace
The smart use of SAP SuccessFactors Recruiting and Opportunity Marketplace can help reduce unconscious bias with AI-powered job descriptions, skills matching, and anonymous candidate screening. This will ensure equal access to growth opportunities using talent intelligence recommendations. It is, therefore, important for HR leaders to review and refine recruitment process to mitigate bias and to leverage AI to personalize growth opportunities for all employees.
- Data-Driven Decision Making for Rewards and Performance through Compensation, Performance & Goals
SAP SuccessFactors’ AI-powered compensation assistant capability can suggest market-competitive pay and help tie performance to rewards. Through Perfomance and Goals the orgnization can track and analyze performance data for informed decision-making. HR leaders can utilize AI to gain insights into compensation trends and ensure fair pay practices. Managers can also leverage AI-powered analytics to identify top performers and potential areas for development.
- Amplify Employee Voice and Well-being through Qualtrics Employee Experience Management
Through SuccessFactors Qualtrics Employees Experience Management, the organization can capture employee sentiment with pulse surveys as well as to leverage AI to analyze feedback and recommend action plans. Show employees their voice matters by responding to their feedback and concerns. Organizations can implement regular pulse surveys and utilize AI to understand employee sentiment. Managers can develop action plans based on employee feedback to address concerns and improve well-being.
- Hyper-Personalized Employee Experience through Employee Central, Learning and Opportunity Marketplace
Employee Central, Learning and Opportunity Marketplace provide employees with a central hub for accessing personal information, learning recommendations, and growth opportunities. The solution capability utilizes AI copilot to answer questions and streamline HR tasks. Organizations can personalize the employee experience with a mobile-friendly employee profile and AI-powered recommendations.
- Optimizing HR Operations and Analytics through Employee Central and Workforce Analytics
These SuccessFactors features help reduce manual tasks with AI-powered automation and gain real-time access to HR data and insights with embedded analytics dashboards. Organizations can identify opportunities for automation within HR processes and leverage AI-powered analytics to gain deeper insights into their workforce and make data-driven decisions.
- Fostering a Culture of Continuous Learning through Learning and Opportunity Marketplace
Learning and Opportunity Marketplace can empower HR teams with AI-powered learning recommendations and development opportunities. Organizations should invest in upskilling HR professionals to stay ahead of the curve with AI technologies.
- Streamlined Payroll Management through SuccessFactors Employee Central Payroll
Employees Central Payroll ensures timely and accurate payroll processing for all employees, regardless of location or work type. Organizations can maintain a centralized payroll system for global operations and diverse workforces.
- Sustainable HR Practices with AI through Recruiting, Learning, Employee Central
Through these capabilities, organizations can identify skill gaps related to sustainability initiatives and leverage AI to recommend upskilling programs or recruitment strategies. They can also utilize people data for ESG reporting and understand the environmental impact of HR decisions. HR managers can develop talent strategies that aligns with the organization’s sustainability goals.
- Unlocking the Power of Integration
Organizations can realize seamless data integration between SuccessFactors modules and other SAP solutions like S/4HANA for a holistic view of your organization. Organizations can explore integration opportunities between SuccessFactors and other relevant business systems.
By embracing these 10 AI-powered capabilities within SAP SuccessFactors, HR leaders can unlock a new level of efficiency, personalization, and data-driven decision-making. This empowers HR to build a future-proof workforce, drive business success, and create a thriving workplace culture.
